Privacy Policy

Cookies Policy


The Juvenate website uses cookies to help provide you with the best experience possible.

This Cookie Policy applies to cookies used on the website, and forms part of our Privacy Policy If you continue to use this website without changing your settings, we assume you consent to the way we use cookies described in this Cookies Policy below

If you have any questions about this Cookie Policy please contact us at

What is a cookie?

A cookie is a small piece of data sent from a website and stored in your web browser. When you browse the same website in future, the data stored in the cookie can be retrieved by the website to show your previous browsing activity.

How we use cookies

The information we collect includes your IP address, but does not include any other personal information about you, unless you provide it to us.

These cookies help us improve your experience on our site:

They remember your settings during and between visits

They help improve the speed and security of the website

They help us make regular improvements to our website

The following types of cookies are used while browsing the website:

Essential cookies

Performance-based cookies

Feature-based cookies

Targeting-based cookies

Other Cookies

Essential Cookies

These cookies are necessary for operation of the website. You can change settings on your browser to block or alert you about these cookies, but some parts of the website may then cease to operate effectively.

Performance-based cookies

These cookies allow us to monitor activity (such as number of visits, which pages have been viewed, sequence of pages viewed and sources of traffic, etc) so we can improve the website performance. The only way to avoid these cookies being set is to not use our web site.

Feature-based cookies

These cookies enable the website to provide you with a more personalised experience. If you disallow these cookies, then some or all of these features may cease to operate effectively.

Targeting-based cookies

We will never share your personal data with unrelated third parties.

We do ask your permission to share your data with your healthcare advisers and our health partners (who may be NHS organisations and/or approved private health organisations) and for approved organisations to send you relevant information about your own health.

Cookies in emails

Any emails we send you may include cookies. Cookies are only activated if you click on a link in the email. We use these cookies to track which links were clicked, the number of times and the aggregate number of links clicked.

Other Cookies

Sometimes we link to other products we have mentioned or reviewed, we may earn a small amount from qualifying purchases if we have an associate program with that organisation.

E.g. As an Amazon Associate I earn from qualifying purchases.

Privacy Policy


This Privacy Policy applies to personal data provided to Juvenate Ltd, operating on the domain (“us”/”we”), whether via this website, phone, email, letters or in person. By providing us with personal information you accept the way we use it described in this Privacy Policy.

We are committed to protecting your personal data. When you provide us with personal information, we will comply with all applicable data protection and privacy laws, including the local implementation of the EU Data Protection Directive 95/46/EC or any replacement laws that apply in your country (these laws are referred to collectively in this Privacy Policy as the "data protection laws").

This Privacy Policy explains:

what personal information we may collect about you

how we may use your personal information

who else may see or use your personal information

your rights regarding your personal information

The use of cookies on our website is explained in our Cookies Policy

About Us is the name of the website and Juvenate is the trademark of Juvenate Limited, UK Trademark number UK00002657588, Class 35 Business consultancy and professional business consultancy. Class 41 Coaching, business coaching (training) and life coaching (training), Class 44 Healthcare services.

You can send us an email at

What information will we collect about you?

When you visit our website, we may collect personal information about you and your use of our site. The types of personal information collected may include;

  • your name
  • your contact details, including; address, telephone number, and email address
  • your computer’s IP address
  • your activity on the site (including your logins, the pages you visited, and durations)

How will we use the information we collect?

We may use your personal information in several ways, including:

to respond to any specific questions or issues you have with the site

to remember your settings during and between visits

to see how often you visit the website, and the pages you view while you’re logged in

to block any disruptive use

to perform anonymised and aggregated analysis and reporting

When we will we contact you

We will never share or sell your data with anyone you haven’t approved.

When subscribing to the website we display the following notice ‘By signing up today I agree to receive notifications of free offers, information about new products, and get the latest articles sent straight to my inbox’.

From time to time we will therefore send you notifications of free offers, information regarding our offers, information about our products, and notification of the blogs, and articles we publish. We will send these notifications to the email address provided.  

You will have the right and ability to unsubscribe at any time.

Who else can see my personal data

Some of our employees and approved contractors may see your data, in order to deliver services to you that you have requested. Approved advisers may also see your data, in order to provide you with relevant and timely advice about regarding you request for more information, or after subscribing to or purchasing our coaching products.

We do not share your data with anyone else, unless you have explicitly consent to it.

Location of your personal data

Any personal information you provide to us is held and processed within the UK and the EU. Due to the nature of cloud-based platforms, there may be occasions when you, or others use a browser in a non-EU location to view data.

Keeping your data safe

The privacy and security of your data is our primary concern.

Our platform uses security technologies to protect your data and ensure it remains private.

You must keep your password confidential at all times and never share it with anyone.

Duration of personal data

We maintain your data for the life of the business.

Your Rights

You have the right to withdraw consent to us holding or using your personal information at any time. You have the right to correct or erase any of your personal information we hold, and to receive it back. If you wish to exercise these rights, please contact us at

You may also contact your local Data Protection office if you wish to complain about the way we handle your personal information.

Age Limitations

This site and service are for those aged 14 or over. For those under 18 a parent or adult guardian must register and use the site on behalf of the child patient.

Amendments to our Privacy Policy

From time to time this Privacy Policy may be updated. When this occurs, changes will be published on our site, and your continued use of our site will mean you consent to changes.

Platform Terms & Conditions


Platform means the services, articles, features, courses, and operations of the web site

“We”, “Us”, “Our” means the owner of Juvenate Limited company registration number 07134551 - Incorporated on 25 January 2010, registered address; Nuthatch Holly Lane, Silchester, Reading, RG7 2NA

1  About us

This Website is owned and controlled by Juvenate Limited and we may be contacted via email at

2  Terms of use

2.1      You may use this Platform providing you agree to these terms of use.

2.2       If you do not agree to these terms of use, you must not use this Platform. If you use the Platform, you will be deemed to have accepted these terms. We reserve the right to change these terms of use by posting any changes on the Platform. The new terms will be effective immediately they are posted.

3 Reliance on information

3.1      We aim to ensure that any information published on this Platform is accurate and from a reliable source. Accordingly, this Platform is provided for information only. It is not intended to replace a consultation with an appropriately qualified health professional. We cannot guarantee that information provided by us through this Platform will meet your health or medical requirements. If you are concerned about your health, please contact your GP or appropriate health professional.

4  Warranties & limitations of liability

4.1 We do not give any warranty, guarantee or representation, express or implied, relating to information, advice or comments contained on this Platform or to any Platform to which it is linked.

4.2 Further, we do not warrant that our Platform will be free of error, or that the Platform is free of computer viruses, or other harmful applications.

4.3 You acknowledge and agree that we, and our employees and/or sub-contractors, will not be responsible for any claims, losses or damages (whether direct or indirect) arising out of or relating to the misuse of or inappropriate reliance on the contents or advice contained within this Platform.

4.4 We shall not be liable to you, regardless of the form of action, whether in contract, tort (including negligence and breach of statutory duty), strict liability, or otherwise whatsoever, for any loss of profit, business, contracts, or revenues, or for any special, indirect or consequential damage of any nature whatsoever arising directly or indirectly out of your use of our Platform.

4.5 Nothing in this clause 4 shall limit our liability for the injury or death of any person caused by our negligence (for which no limit applies within the jurisdiction of England and Wales), for fraud, or for any other liability which cannot be excluded by law.

5  Terms applicable to registration on the platform

5.1 You must at all times keep your username and password confidential

5.2 You must notify us immediately of any unauthorised use of your username or password, or of any breach of security known to you.

5.3 We may require you to change your username and/or password for security reasons at any time.

5.4 You are responsible for all activities which occur under your username and password, save where such activities occur as a result of our negligence or fault.

6  Changing information on the platform

6.1 Where you have elected for your details to be registered on our Platform, we reserve the right to delete your details and any information that you have provided from the Platform for any reason we consider to be appropriate, including (without limitation) where we believe the details to be out of date. Where possible, we will contact you to let you know that we have removed (or that we intend to remove) your details from the Platform.

6.2 If you wish to change or remove your details from the Platform, you may do this at any time by:

6.2.1 emailing the required changes to us at

6.2.2 by logging into your account and changing your details online

7  Use of material

We recognise that when you obtain access to our Platform, your computer may download copies of the material provided on this Platform. By obtaining access to our Platform, you agree that you will use the material for your personal use only. You agree not to use the material for any commercial purpose.

8 Links to third-party sites

The Platform relies on links to third party sites. The linked sites are not under our control and we explicitly state that we are not responsible for the contents of any linked site. The links are provided for your convenience and any such link does not imply endorsement by us of the site, or of any association with the operators of the site.

9  Use of your personal information

9.1 Any of your personal information held on the Platform will be used in accordance with our Privacy Policy.

9.2 The internet is not a secure medium for communication. We cannot guarantee that any information you submit to us through our Platform or by email will arrive safely or be secure from interception by third parties.

10  Severance

If any term is held to be invalid, unlawful or unenforceable, it shall not affect the enforceability of any of the remaining terms.

11  Right of cancellation

If the service provided by the Platform is not of satisfactory quality, you may decide to remove your account and certain data from the platform. Please contact us at

12 Law

These terms of use shall be governed and construed in accordance with English law and be subject to the exclusive jurisdiction of the English courts.