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Terms and Conditions for Website Usage,
Privacy and Cookies Policy


Copyright notice.
This website and its content is copyright of Juvenate Limited - ©Juvenate Limited. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
•you may print or download to a local hard disk extracts for your personal and non-commercial use only
•you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Business email disclaimer.
This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of [business name].
If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone.
Please contact the sender if you believe you have received this email in error.

Acceptable email use policy.
Use of email by employees of [business name] is permitted and encouraged where such use supports the goals and objectives of the business.
However, [business name] has a policy for the use of email whereby the employee must ensure that they:
•comply with current legislation
•use email in an acceptable way
•do not create unnecessary business risk to the company by their misuse of the internet
Unacceptable behaviour
The following behaviour by an employee is considered unacceptable:
•use of company communications systems to set up personal businesses or send chain letters
•forwarding of company confidential messages to external locations
•distributing, disseminating or storing images, text or materials that might be considered indecent, pornographic, obscene or illegal
•distributing, disseminating or storing images, text or materials that might be considered discriminatory, offensive or abusive, in that the context is a personal attack, sexist or racist, or might be considered as harassment
•accessing copyrighted information in a way that violates the copyright
•breaking into the company's or another organisation's system or unauthorised use of a password/mailbox
•broadcasting unsolicited personal views on social, political, religious or other non-business related matters
•transmitting unsolicited commercial or advertising material
•undertaking deliberate activities that waste staff effort or networked resources
•introducing any form of computer virus or malware into the corporate network


Monitoring.
Juvenate Limited accepts that the use of email is a valuable business tool. However, misuse of this facility can have a negative impact upon employee productivity and the reputation of the business.
In addition, all of the company's email resources are provided for business purposes. Therefore, the company maintains the right to examine any systems and inspect any data recorded in those systems.
In order to ensure compliance with this policy, the company also reserves the right to use monitoring software in order to check upon the use and content of emails. Such monitoring is for legitimate purposes only and will be undertaken in accordance with a procedure agreed with employees.


Sanctions
Where it is believed that an employee has failed to comply with this policy, they will face the company's disciplinary procedure. If the employee is found to have breached the policy, they will face a disciplinary penalty ranging from a verbal warning to dismissal. The actual penalty applied will depend on factors such as the seriousness of the breach and the employee's disciplinary record.


Agreement
All company employees, contractors or temporary staff who have been granted the right to use the company's email services are required to sign this agreement confirming their understanding and acceptance of this policy.

Website terms and conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [business name]'s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term 'Juvenate' or 'Juvenate Limited' or 'us' or 'we' refers to the owner of the website whose registered office is Nuthatch, Holly Lane, Silchester. Our company registration number is 07134551 registered in the UK.. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
•The content of the pages of this website is for your general information and use only. It is subject to change without notice.
•This website uses cookies to monitor browsing preferences. See cookies policy below.
•Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
•Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
•This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
•All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
•Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
•From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
•Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


Cookies Policy

The Juvenate website uses cookies to help provide you with the best experience possible.
This Cookie Policy applies to cookies used on the Juvenate.org website, and forms part of our Privacy Policy. If you continue to use this website without changing your settings we assume you consent to the way we use cookies described in this Cookies Policy below
If you have any questions about this Cookie Policy please contact us at info@juvenate-ltd.com
What is a cookie?
A cookie is a small piece of data sent from a website and stored in your web browser. When you browse the same website in future, the data stored in the cookie can be retrieved by the website to show your previous browsing activity.
How we use cookies
The information we collect includes your IP address, but does not include any other personal information about you, unless you provide it to us.
These cookies help us improve your experience on our site:
•They remember your settings during and between visits
•They help improve the speed and security of the website
•They help us make regular improvements to our website

The following types of cookies are used while browsing the allivia website:
•Essential cookies
•Performance-based cookies
•Feature-based cookies
•Targeting-based cookies

Essential Cookies
These cookies are necessary for operation of the website. You can change settings on your browser to block or alert you about these cookies, but some parts of the website may then cease to operate effectively.
Performance-based cookies
These cookies allow us to monitor activity (such as number of visits, which pages have been viewed, sequence of pages viewed and sources of traffic, etc) so we can improve the website performance. The only way to avoid these cookies being set is to not use our web site.
Feature-based cookies
These cookies enable the website to provide you with a more personalised experience. If you disallow these cookies, then some or all of these features may cease to operate effectively.

Targeting-based cookies
We will never share your personal data with unrelated third parties.
We do ask your permission to share your data with your healthcare advisers and our health partners (who may be NHS organisations and/or approved private health organisations) and for approved organisations to send you relevant information about your own health.
Cookies in emails
Any emails we send you may include cookies. Cookies are only activated if you click on a link in the email. We use these cookies to track which links were clicked, the number of times and the aggregate number of links clicked.

Privacy Policy
Introduction
This Privacy Policy applies to personal data provided to Juvenate Ltd, operating on the Juvenate.org domain (“us”/”we”), whether via this website, phone, email, letters or in person. By providing us with personal information you accept the way we use it described in this Privacy Policy.
We are committed to protecting your personal data. When you provide us with personal information, we will comply with all applicable data protection and privacy laws, including the local implementation of the EU Data Protection Directive 95/46/EC or any replacement laws that apply in your country (these laws are referred to collectively in this Privacy Policy as the "data protection laws").
This Privacy Policy explains:
•what personal information we may collect about you
•how we may use your personal information
•who else may see or use your personal information
•your rights regarding your personal information

The use of cookies on our website is explained in our Cookies Policy above

About Us
Juvenate is the name of a platform owned and operated by Juvenate Ltd..
You can send us an email at info@juvenate-ltd.com
What information will we collect about you?
When you visit our website, we may collect personal information about you and your use of our site. The types of personal information collected may include;
•your name
•your contact details, including; address, telephone number, and email address
•your computer’s IP address
•your activity on the site (including your logins, the pages you visited, and duration)
How will we use the information we collect?
We may use your personal information in several ways, including:
•to respond to any specific questions or issues you have with the site
•to remember your settings during and between visits
•to see how often you visit the website, and the pages you view while you’re logged in
•to block any disruptive use
•to perform anonymised and aggregated analysis and reporting

When we will we contact you
We will never share or sell your data with anyone you haven’t approved.

Who else can see my personal data
Some of our employees and approved contractors may see your data, in order to deliver services to you. Your approved healthcare advisers may also see your data, in order to provide you with relevant and timely advice about your health.
We do not share your data with anyone else, unless you consent to it.
Location of your personal data
Any personal information you provide to us is held and processed within the EU. Due to the nature of cloud-based platforms, there may be occasions when you, or others use a browser in a non-EU location to view data.
Keeping your data safe
The privacy and security of your data is our primary concern.
Our platform uses state of the art security technologies to protect your data and ensure it remains private.
You must keep your password confidential at all times and never share it with anyone.
Duration of personal data
We maintain your data for the life of the business.


Your Rights
You have the right to withdraw consent to us holding or using your personal information at any time. You have the right to correct or erase any of your personal information we hold, and to receive it back. If you wish to exercise these rights, please contact us at info@juvenate-ltd.com
You may also contact your local Data Protection office if you wish to complain about the way we handle your personal information.


Age Limitations
This site and service are for those aged 14 or over. For those under 18 a parent or adult guardian must register and use the site on behalf of the child patient.
Amendments to our Privacy Policy
From time to time this Privacy Policy may be updated. When this occurs, changes will be published on our site, and your continued use of our site will mean you consent to changes.


Juvenate Limited Company Number 07134551



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