The nature of the business we run necessitates the use of an up to date website that is regular updated, stored and protected which we do this in line with the current good practice. The Site is hosted and backed up on the servers of an industry leading hosting provider, as our business grows we will regularly review our information technology needs as is appropriate.
Our Site has earned the McAfee SECURE certification, this industry leading third party regularly scans for malware, malicious links, or evidence of any phishing or steeling of your data.
The Site has a valid SSL Certification from McAfee SECURE and your data is appropriately encrypted.
We use a minimum of plugins in addition to the basic platform the website uses, we do so that you can find the site from your search engine but also to increase the functionality of the site in general. These plugins are from leading providers such as WooCommerce, WordPress, and Jetpack, their privacy policies are covered by that of their parent company Automatic for more information visit https://automattic.com/privacy/
As a company we have researched and opted to go with these market leading organisations to provide the functionality our website and online presence needs, these third party organisations are specialists in what they do and also take your privacy very seriously.
We make sure that the newest versions of any third party application or plugins are used due to the use of regular or automatic updates where appropriate.
Subscription to the site confirms that the subscriber agrees to receive up to date information from Juvenate ltd on exclusive offers, products, and also to be notified on the publishing of any new blogs and articles that we publish. Subscribers can unsubscribe from our mailing list at any time.
We confirm that we will endeavour to protect your data and will never give or sell your data or personal information to any third party other than the external provider that we use for the sole purpose of keeping a record of your data, what each person has consented to, what they were told, and when and how they consented to, this provider is currently Mailchimp.com further information regarding their security procedures can be found at https://mailchimp.com/about/security/
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers paypal information, email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
The Site and its content is copyright of Juvenate Limited. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may print or download to a local hard disk extracts for your personal and non-commercial use only.
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
ACCEPTABLE EMAIL USE POLICY
Use of email by employees of Juvenate Limited is permitted and encouraged where such use supports the goals and objectives of the business.
However, Juvenate Limited has a policy for the use of email whereby the employee must ensure that they:
Comply with current legislation
Use email in an acceptable way
Do not create unnecessary business risk to the company by their misuse of the internet
The following behaviour by an employee is considered unacceptable:
Use of company communications systems to set up personal businesses or send chain letters
Forwarding of company confidential messages to external locations
Distributing, disseminating or storing images, text or materials that might be considered indecent, pornographic, obscene or illegal
Distributing, disseminating or storing images, text or materials that might be considered discriminatory, offensive or abusive, in that the context is a personal attack, sexist or racist, or might be considered as harassment
Accessing copyrighted information in a way that violates the copyright
Breaking into the company’s or another organisation’s system or unauthorised use of a password/mailbox
Broadcasting unsolicited personal views on social, political, religious or other non-business related matters
Transmitting unsolicited commercial or advertising material
Undertaking deliberate activities that waste staff effort or networked resources
Introducing any form of computer virus or malware into the corporate network
Juvenate Limited accepts that the use of email is a valuable business tool. However, misuse of this facility can have a negative impact upon employee productivity and the reputation of the business.
In addition, all of the company’s email resources are provided for business purposes. Therefore, the company maintains the right to examine any systems and inspect any data recorded in those systems.
In order to ensure compliance with this policy, the company also reserves the right to use monitoring software in order to check upon the use and content of emails. Such monitoring is for legitimate purposes only and will be undertaken in accordance with a procedure agreed with employees.
Where it is believed that an employee has failed to comply with this policy, they will face the company’s disciplinary procedure. If the employee is found to have breached the policy, they will face a disciplinary penalty ranging from a verbal warning to dismissal. The actual penalty applied will depend on factors such as the seriousness of the breach and the employee’s disciplinary record. [These procedures will be specific to your business. They should reflect your normal operational and disciplinary processes. You should establish them from the outset and include them in your acceptable use policy.]
All company employees, contractors or temporary staff who have been granted the right to use the company’s email services are required to sign this agreement confirming their understanding and acceptance of this policy.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at firstname.lastname@example.org or by mail using the details provided below:
Juvenate Limited, Holly Lane, Silchester, Reading, UK, RG7 2NA, United Kingdom